Useful Information

Everything you need to know for your visit

This guide covers all the practical essentials for visiting Phuket. From currency and communications to customs and etiquette, here's everything you need for a smooth and enjoyable trip. Also see safety tips, getting to Phuket, and when to visit.

Currency & Money

Thai Baht (THB)

Thailand's currency. Commonly used notes: 20 (green), 50 (blue), 100 (red), 500 (purple), 1000 (beige). Coins: 1, 2, 5, 10 baht.

Exchange Rates (Approximate)

  • 1 USD ≈ 35-36 THB
  • 1 EUR ≈ 38-40 THB
  • 1 GBP ≈ 44-46 THB
  • 1 AUD ≈ 23-25 THB

Rates fluctuate - check current rates

Where to Exchange

  • Airport exchange booths (convenient but lower rates)
  • Money changers in town (better rates)
  • Banks (best rates, need passport)
  • Hotels (worst rates, avoid)

ATMs

  • Available everywhere
  • 220 THB fee per withdrawal
  • Daily limits typically 20,000-30,000 THB
  • Use ATMs inside banks during day for security
  • Notify your bank before traveling

Credit Cards

  • Accepted at hotels, malls, restaurants
  • Visa and Mastercard most widely accepted
  • Many small shops cash only
  • 3-4% foreign transaction fees common
  • Always carry cash as backup

Language & Communication

Thai Language

Official language is Thai. English widely spoken in tourist areas but limited in rural areas and with older Thais.

Essential Phrases

  • Hello: Sawasdee (add "krap" for men, "ka" for women)
  • Thank you: Khop khun (krap/ka)
  • Yes/No: Chai / Mai chai
  • How much?: Tao rai?
  • Excuse me: Khor thot
  • Help!: Chuay duay!
  • Delicious: Aroi
  • Too expensive: Paeng pai

Numbers

  • 1 = Neung
  • 2 = Song
  • 3 = Sam
  • 4 = See
  • 5 = Ha
  • 10 = Sip
  • 100 = Roi
  • 1000 = Phan

Communication Tips

  • Download Google Translate app (works offline)
  • Have hotel address written in Thai
  • Use translation apps for menus
  • Pointing and smiling goes a long way
  • Thais appreciate any attempt to speak Thai

Internet & Phone

SIM Cards

Highly Recommended!

  • Available at airport and 7-Eleven stores
  • Main carriers: AIS, DTAC, TrueMove
  • Tourist packages: 299-599 THB for 7-30 days
  • Includes data (typically 10-50GB) and local calls
  • Bring passport for registration
  • 4G coverage excellent throughout Phuket

WiFi

  • Free WiFi at most hotels, restaurants, cafes
  • Speed and reliability varies
  • Not always available on beaches
  • Shopping malls have good free WiFi
  • Don't rely solely on WiFi - get SIM card

Useful Apps

  • Grab: Transportation
  • Google Maps: Navigation
  • Google Translate: Language
  • XE Currency: Exchange rates
  • Agoda/Booking: Hotels
  • Line: Popular messaging app in Thailand

Tipping & Etiquette

Tipping Guide

Not mandatory but appreciated for good service

  • Restaurants: 20-50 THB for casual, 10% for upscale
  • Hotel Porter: 20-50 THB per bag
  • Housekeeping: 20-50 THB per day
  • Taxi: Round up or 10-20 THB
  • Spa/Massage: 50-100 THB (10-20% of bill)
  • Tour Guides: 200-500 THB depending on tour

Cultural Etiquette

  • Head & Feet: Head is sacred, feet are lowest. Don't touch heads or point feet at people/Buddha
  • Respect for Royalty: Never disrespect the Thai royal family (illegal)
  • Temples: Dress modestly, remove shoes, women can't touch monks
  • Public Displays: Limit affection in public, no kissing
  • Pointing: Don't point with fingers, use whole hand
  • Anger: Never lose your temper or raise voice - "losing face"

Temple Dress Code

  • Cover shoulders - no tank tops or sleeveless
  • Cover knees - no shorts or short skirts
  • Remove shoes before entering buildings
  • Scarves and pants available for rent
  • Better to dress appropriately than rent
  • Modest dress shows respect

Time, Electricity & Measurements

Time Zone

UTC+7 (ICT - Indochina Time)

  • No daylight saving time
  • 7 hours ahead of London (GMT)
  • 12 hours ahead of New York
  • Same time as Vietnam, Cambodia

Electricity

220V, 50Hz

  • Type A, B, C plugs (2-pin flat/round)
  • Most US/EU electronics work with adapter
  • Hotels often have universal outlets
  • Buy adapters at 7-Eleven or airports

Measurements

  • Metric system used
  • Temperatures in Celsius
  • Distances in kilometers
  • Weight in kilograms
  • Liquids in liters

Business Hours

  • Shops: 10 AM - 9 PM
  • Malls: 10 AM - 10 PM
  • Restaurants: 10 AM - 10/11 PM
  • Bars: Until 1-2 AM
  • 7-Eleven: 24 hours
  • Banks: 9 AM - 4 PM weekdays

Important Information

Visa Requirements

  • Many nationalities get 30-60 day visa exemption
  • Must have passport valid 6 months
  • May need to show onward ticket
  • Extensions possible at immigration office
  • Check your country's specific requirements

Water & Food Safety

  • Don't drink tap water - buy bottled
  • Ice in restaurants generally safe
  • Street food usually safe if busy/cooked fresh
  • Wash hands frequently
  • Peel fruits or wash thoroughly
  • Carry hand sanitizer

Weather Considerations

  • High season: November-April (dry)
  • Low season: May-October (rain)
  • Always hot and humid (24-33°C)
  • Afternoon rain common in low season
  • Pack light clothes and rain jacket

Alcohol Laws

  • Legal drinking age: 20 years
  • Alcohol sales banned 2-5 PM and midnight-11 AM
  • Banned near temples and schools
  • Buddhist holidays may have alcohol bans
  • Bars/clubs must close by 1-2 AM

Shopping Tips

  • Bargain at markets (start at 50% of asking price)
  • Fixed prices in malls and most shops
  • Get tax refund on purchases over 2,000 THB
  • Keep receipts for VAT refund at airport
  • Check quality carefully before buying

Public Holidays

  • Songkran (Thai New Year): Mid-April
  • Chinese New Year: January/February
  • Loy Krathong: November (full moon)
  • Banks and government offices closed
  • Tourist areas usually stay open

Quick Reference

Emergency Numbers:

Tourist Police: 1155 | Police: 191 | Ambulance: 1669

Average Costs:

Street food: 50-100 THB | Restaurant: 150-400 THB | Beer: 80-150 THB

Airport Transfer:

Taxi: 800-1000 THB | Grab: 600-900 THB | Airport Bus: 150 THB

Useful Thai Phrases:

Hello: Sawasdee krap/ka | Thank you: Khop khun krap/ka | How much: Tao rai?